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Press Releases

Two NYC Health + Hospital Facilities Receive “A” Safety Grades From Independent, National Hospital Safety Organization

NYC Health + Hospitals/Queens and North Central Bronx are two of 5 New York City hospitals that received an “A” for patient safety

Approximately 3,000 hospitals nationwide are graded

Nov 16, 2022

NYC Health + Hospital/Queens’ Therapy Pony (Joy) and Therapy Dog (Sophie) congratulate hospital employees for receiving
an “A” grade for patient safety from the Leapfrog Group.

NYC Health + Hospitals today announced that Queens Hospital and North Central Bronx earned an ‘A’ Leapfrog Hospital Safety Grade for fall 2022. This national distinction recognized the two hospital’s achievements in protecting patients from preventable harm and error in the hospital. Queens hospital is the only hospital in the borough of Queens to receive an “A,” and North Central Bronx hospital is the only hospital in the Bronx to receive an “A.” The Leapfrog Group is a national nonprofit organization committed to quality, safety, and transparency in the U.S. health system.

“I am immensely proud that NYC Health + Hospitals/Queens has again achieved an ‘A’ grade from The Leapfrog Group, a national patient safety watchdog, for the Fall 2022 grading period, just as we did in Spring 2022,” said Neil J. Moore, MBA, MPA, FACHE, Chief Executive Officer, NYC Health + Hospitals/Queens. “Everyone at Queens plays an important role in the quality of care we provide our patients, and it is gratifying when the results of this hard work are recognized by others. This news is especially positive for our patients, who entrust us with their care. They can enter our doors knowing that we are one of the safest hospitals in our city and state.”

The Leapfrog Group assigns an “A,” “B,” “C,” “D,” or “F” grade to general hospitals across the country based on over 30 national performance measures reflecting errors, accidents, injuries, and infections as well as systems that hospitals have in place to prevent harm. The Leapfrog Hospital Safety Grade is the only hospital ratings program based exclusively on hospital prevention of medical errors and harm to patients. The grading system is peer-reviewed, fully transparent and free to the public. Grades are updated twice annually, in the fall and spring.

“Never in history have we seen across-the-board improvement in patient safety until this last decade, coinciding with the history of the Hospital Safety Grade,” said Leah Binder, president and CEO of The Leapfrog Group. “We salute hospitals for this milestone and encourage them to accelerate their hard work saving patient lives. For a long time, the health care community tried to improve safety, but progress stalled. The big difference over this decade is that for the first time, we publicly reported each hospital’s record on patient safety, and that galvanized the kind of change we all hoped for. It’s not enough change, but we are on the right track.”

To see NYC Health + Hospitals/Queens’ full grade details, click here.

To see NYC Health + Hospitals/North Central Bronx’s full grade details, click here.

Contact: 212-788-3339; PressOffice@nychhc.org

About NYC Health + Hospitals/North Central Bronx

NYC Health + Hospitals/North Central Bronx (NCB) is a member facility of the New York City Health + Hospitals system, one of eleven acute care facilities within the City of New York. A 215-bed community hospital, NCB specializes in women’s and children’s services. It also provides Behavioral Health acute and ambulatory care. Its busy outpatient department has led the way in community-based care delivered in a compassionate and culturally-appropriate manner. Its Labor and Delivery service safely brings more than 1,000 babies into the world each year. NCB is committed to providing safe, high-quality medical care for any and all in need. For more information visit http://www.nyc.gov/hhc/ncbh/

About NYC Health + Hospitals/Queens
A member of NYC Health + Hospitals, NYC Health + Hospitals/Queens is a major health care provider in the borough of Queens. Its foremost mission is to provide quality, comprehensive care to all members of the public regardless of their ability to pay. The year 2015 marked its 80th anniversary of serving the communities of central and southeastern Queens, having first opened its doors as Queens General Hospital in 1935. Encompassing 360,000 square feet, it comprises 253 licensed beds, spacious ambulatory care suites featuring both primary and specialty services, and cutting-edge equipment. It also houses four Centers of Excellence: Cancer Care, Diabetes Management, Women’s Health, and Behavioral Health. In November 2019, NYC Health + Hospitals/Queens opened ExpressCare, a high-quality, walk-in urgent care clinic designed to offer faster service to patients facing routine, non-life-threatening conditions. To learn more about NYC Health + Hospitals/Queens, visit www.nychealthandhospitals.org/queens.

About NYC Health + Hospitals
NYC Health + Hospitals is the largest municipal health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs. A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system’s trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlus health plan—all supported by 11 essential hospitals. Its diverse workforce of more than 43,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook at https://www.facebook.com/NYCHealthandHospitals or Twitter at @NYCHealthSystem.

About The Leapfrog Group
Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward for patient safety. The flagship Leapfrog Hospital Survey and new Leapfrog Ambulatory Surgery Center (ASC) Survey collect and transparently report hospital and ASC performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents, and infections. For more, follow us on Twitter and Facebook, and sign up for our newsletter.