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Hillary Jalon, MS, Promoted to Vice President of Quality Management for NYC Health + Hospitals

In her new role, Jalon will oversee quality and safety for the nation’s largest municipal health care system

Jalon has worked in health care for 25 years at the United Hospital Fund, the Greater New York Hospital Association and New York-Presbyterian Hospital

May 19, 2023

New York, NY

NYC Health + Hospitals today announced that Hillary Jalon, MS, has been promoted to Vice President of Quality Management for the health care system. She will oversee quality assurance, performance improvement, accreditation, patient safety, and quality measures reporting. Jalon will also lead a comprehensive strategy for continuous quality improvement systemwide. This includes growing key programs for the health system, including the Quality Academy, Clinical Leadership Fellowship, Healthcare Administration Scholars Program, and creating new programs that foster a culture of excellence and equity in the health system’s services. In her previous role, as Senior Assistant Vice President for Quality & Safety Jalon was instrumental in leading and improving quality functions across the system since 2019.

“I have devoted my career to health care quality improvement, and I am delighted to be in this leading role in quality at NYC Health + Hospitals with a such a dedicated staff always striving to make a difference,” said Jalon. “We all play an essential role in quality and improving care, and with our mission-driven teams, I am so excited to continue our quality journey to foster a culture of continuous improvement across all levels at NYC Health + Hospitals.”

“We are extremely proud of what Hillary has accomplished in transforming the quality and patient safety culture at NYC Health + Hospitals over the past 5 years and we can’t wait to see what she accomplishes in this new role,” said NYC Health + Hospitals Senior Vice President and Chief Quality Officer Eric Wei, MD. “She embodies the culture of kindness, mission alignment, and unwavering determination to make a difference for all of the New Yorkers we serve.”

Jalon brings a wealth of experience and expertise in quality improvement from her previous roles at NYC Health + Hospitals/ Community Care, as director of quality improvement at the United Hospital Fund (UHF), through her work with the Greater New York Hospital Association (GNYHA), and earlier in her career at New York-Presbyterian Hospital. She has helped design and manage initiatives to enhance clinical outcomes, reduce patient readmissions and infections, and she has trained countless leaders in hospital quality. She serves as an Advisory Board member and is on the faculty for the GNYHA/UHF Clinical Quality Fellowship Program and is also a member of the Joint Commission’s Health System’s Corporate Liaisons.

Jalon is an Associate Professor at New York University’s Wagner School of Health Policy and Management where she teaches the Continuous Quality Improvement course, challenging and inspiring her students to think critically and creatively about improving health care systems. She earned a Bachelor of Arts degree in Sociology from the State University of New York at Stony Brook and a Master of Science in Health Administration from Russell Sage College in Rensselaer, New York.


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About NYC Health + Hospitals

NYC Health + Hospitals is the largest municipal health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs. A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system’s trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlus health plan—all supported by 11 essential hospitals. Its diverse workforce of more than 43,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on FacebookTwitter, Instagram and LinkedIn.